Department of Health Home A to Z Topics About the Department of Health Site Map Contact Us - Opens in a new window
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ULA. Unlicensed Activity - Learn More CSU. Consumer Services - Learn more about how to file a complaint ISU. Investigative Services - Learn more about how a complaint is investigated PSU. Prosecution Services - Learn more about what happens after the investigation is complete CMU. Compliance Management - For Licensees: Learn more about how to comply with final orders After I File A Complaint. Learn about the complaint intake and review process.My Complaint Investigation. Learn about how a legally sufficient complaint is investigated once it is sent to a field office.Disciplinary Process Flow Chart. Flow chart illustrating the complaint process. (pdf - 78kb) Opens in a new window.
Enforcement Complaint Process
File a Complaint 1. Click on the appropriate complaint form button. 2. Review complaint form instructions on the first page of the complaint form. 3. Fill out all sections of the form and print. 4. Sign complaint form and attach the requested information. 5. Mail complaint form and attachments to:
Mailing Address: Department of Health Consumer Services Unit 4052 Bald Cypress Way Bin C75, Tallahassee, FL 32399-3275
PHONE: 850-248-4339 FAX: 850-488-0796
Note: Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
My Investigation Is Complete. Learn about the probable cause and prosecution process once the investigation is complete.
MISSION: To protect and promote the health of all residents and visitors in the state through organized state
  and community efforts, including cooperative agreements with counties.
VISION: A healthier future for the people of Florida.
PURPOSE: To protect the public through health care licensure, enforcement and information.
FOCUS: To be the nation's leader in quality health care regulation.
VALUES: Integrity, Commitment, Respect, Excellence, Accountability, Teamwork, & Empowerment.